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Robert D. Austin
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Robert D. Austin is a Fellow of the Cutter Business Technology Council and Cutter's Business-IT Strategies , Enterprise Risk Management & Governance and Measurement and Benchmarking practices. He served as Editor of the Cutter Benchmark Review . He is also a regular speaker at the annual Cutter Summits .
Dr. Austin has been a professor at the Harvard Business School since 1997, where he has taught subjects such as economics, financial reporting, IT, and operations management to MBAs and executives. He chairs the school's executive program targeted at Chief Information Officers and teaches the IT module in the program for owner managers. Currently, he serves on the advisory boards or boards of directors of several IT industry firms, and he advises major corporations worldwide. Before joining the Harvard faculty, Dr. Austin was a technology manager at the Ford Motor Company.
Dr. Austin's research focuses on IT management and more generally on management of knowledge-intensive activities. He is the author of four books: Measuring and Managing Performance in Organizations; Creating Business Advantage in the Information Age (coauthored with Lynda Applegate and Warren McFarlan); Corporate Information Strategy and Management (also coauthored with Applegate and McFarlan); and Artful Making: What Managers Need to Know About How Artists Work (coauthored with Lee Devin). His next book, about the telecoms industry, co-edited with Professor Stephen Bradley and tentatively titled The Broadband Explosion, will be published by Harvard Business School Press in the spring of 2005.
Dr. Austin earned his doctorate in management and decision sciences from Carnegie Mellon University, where his dissertation received the Herbert A. Simon Award. He holds a master's degree in industrial engineering from Northwestern University and bachelor's degrees in engineering and English literature from Swarthmore College, where he was elected to Phi Beta Kappa and Tau Beta Pi. Rob Austin can be reached at consulting@cutter.com.
For more by Robert D. Austin, visit the Cutter Consortium Bookstore:
Robert D. Austin